Shipping & Delivery
We are able to ship to addresses within the United States and certain countries around the world. To ensure your package is delivered securely, we do not ship to post office boxes.
All of our shipments require an adult signature, so please have someone 18 years or older present at the address to sign for the package.
Due to high volumes of fraud across the globe, please understand that we can only update your shipping address one time after your first address has been entered during checkout.
We cannot change your delivery address once the item has been shipped and you receive a tracking number.
We will not redirect your package once shipped.
Please keep in mind that all of our products are hand made to order in the United States and allow us 1 to 2 weeks for completion depending on the complexity of the piece.
If there is a certain date you need your piece by, we will rush your order if possible and try our best to make it in time for said date. Please add the requested date in your notes or contact us for availability.
Please contact us by email at email@example.com with your information.
- We offer complimentary 'FedEx 2Day' shipping within the United States, once the order is processed.
- Anyone who refuses the package will be charged for the shipping charges both ways.
- All international orders will have a flat rate of $95.00.
- Saudi Arabia has a flat rate of $295.00
Please keep in mind that the price you paid does not include taxes and we do not charge any taxes/duties on our end. However, any taxes/duties/customs fees charged by your country upon entry will be your responsibility.
As rates for each country differ we would recommend contacting local FedEx or customs facilities for more accurate rates.
The customer is also responsible for all shipping charges if the package is rejected, refunded or not picked up. If you have any questions about this please let me know.
List of Countries we ship to:
Anguilla, Antigua & Barbuda, Aruba, Australia, Austria
Bahamas, Bahrain, Barbados, Belgium, Belize, Bermuda, British Virgin Islands, Brunei
Canada, Cape Verde, Cayman Islands, China (SAR), Curacao, Cyprus
Faroe Islands, Fiji, Finland, France, French Polynesia
Germany, Gibraltar, Greece, Grenada, Greenland
Iceland, Ireland, Italy
Jamaica, Japan, Jordan
Malaysia, Mauritius, Monaco, Montserrat
Netherlands, New Zealand, Norway
Papua, Philippines, Poland, Portugal
Saudi Arabia, Seychelles, Singapore, Sint Maarten, Slovakia, South Korea, Spain, Sri Lanka, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland
Taiwan, Thailand, Trinidad & Tobago, Turks & Caicos Islands
United Arab Emirates, United Kingdom
Vatican City, Vietnam
Tracking Order Status
Once your order has been processed and ready to be shipped you will receive an email with your tracking number. Please advise that we cannot redirect your package past this point.
If you have any questions or concerns please contact us by email at firstname.lastname@example.org or call us at +1.818.885.6400.
Our hours are Monday through Friday from 8:00 AM to 4:30 PM, PST.