Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.suzannekalan.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, ELO, Google Pay, JCB, Pay Pay, Diners Club, and Shop Pay), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
[[
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
SMS & Email Marketing
By signing up to receive marketing communications from SUZANNE KALAN, you agree to the following terms and conditions:
Consent: By providing your contact information, you consent to receive marketing communications from SUZANNE KALAN via email, SMS, or other electronic means. You acknowledge that you have read and understand this legal section, and that you consent to the terms and conditions outlined herein.
Opting Out: You may opt out of receiving marketing communications from SUZANNE KALAN at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by replying with "STOP" to any SMS message. Please allow up to 10 business days for us to process your opt-out request.
Use of Personal Information: SUZANNE KALAN will use your personal information (such as your name and email address) for the purpose of sending you marketing communications. We will not sell, rent, or share your personal information with any third parties for their own marketing purposes.
Compliance with Laws and Regulations: SUZANNE KALAN is committed to complying with all applicable laws and regulations regarding email and SMS marketing, including but not limited to the CAN-SPAM Act and the Telephone Consumer Protection Act. We will only send marketing communications to individuals who have given their express consent to receive such communications.
Disclaimer of Warranties: SUZANNE KALAN makes no warranty that our marketing communications will be uninterrupted, timely, or error-free. We are not responsible for any technical malfunction or other problems that may arise in connection with the delivery of our marketing communications.
Limitation of Liability: SUZANNE KALAN will not be liable for any damages of any kind arising from the use of our marketing communications, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Changes to this Legal Section: SUZANNE KALAN reserves the right to modify this legal section at any time, without prior notice. By continuing to receive marketing communications from us after any such modifications are made, you agree to be bound by the updated terms and conditions.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 13.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint please contact us, click here or by phone at 818-812-9217.
Monday through Friday from 9:00am to 4:30pm, PST.