We take pride in crafting each and every piece of jewelry by hand in the United States. Our goal is to ship your order to you as soon as possible.

If you have a specific event or deadline in mind, please feel free to contact us. We will do everything we can to ensure your piece arrives on time.

We accept a variety of payment options, including Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, PayPal, as well as wire transfers and ACH payments.

Once your order is processed and ready to be shipped, you will receive an email containing your tracking number.

We are unable to change the shipping address once the order has a tracking number.

We believe in delivering the complete package of luxury and excellence to you. This is why all of our orders are elegantly packaged in our signature jewelry boxes. We also include a matching pouch to hold your jewelry for safekeeping.

The packaging also includes a beautiful box which adds an extra layer of sophistication to your gift-giving experience.

Whether you are treating yourself or gifting a loved one, we want you to feel special and pampered with each and every SK purchase.

Upon request, we would be delighted to include a beautifully handwritten card with a message of your choice.

• To add a personalized message, simply enter it in the "Notes" sections during your checkout process.
• If you would like us to include a gift receipt, please let us know in the notes section as well.
• After submitting your order, one of our SK representatives will email you to make sure everything is correct.

Our goal is to make your gift-giving experience seamless and memorable.

Please contact us if there is anything else we can do to help.

We prioritize the quality and longevity of our products. To maintain their value, we do not offer any discounts or promotions through the use of promo-codes.

Instead, we strive to provide you with the best shopping experience and beautifully cherished products that retain their worth over time.

To keep your jewelry shining and looking its best, follow these simple cleaning steps:

1. Fill a bowl with lukewarm water.

2. Place your jewelry in the water and let it soak for a few minutes.

3. Using a soft to medium bristle toothbrush, gently scrub the piece.

4. Rinse the jewelry with fresh water and pat it dry.

By following these steps, you can effectively clean and maintain the beauty of your jewelry.

If you're interested in having your jewelry professionally cleaned and polished, please feel free to contact us.

To learn more about maintaining your jewelry, click here.

Step 1: First, gather either a tape measure, a piece of string, or a strip of paper—anything that can easily wrap around your wrist.

Step 2: Next, gently wrap your chosen material around the wrist where you plan to wear the bracelet. If you're planning to stack multiple bracelets, take measurements at the specific spots where each bracelet will sit. Mark the point where the two ends meet.

Step 3: Finally, place the string or paper strip on a flat surface and use a ruler to measure its length up to the marked point.

If you have any questions about your sizing, please contact us.

You can also watch our Sizing Guide Video.

Wrist Size Chart

On our website, we offer ring sizes from 6 to 7.5 US. If you need a size outside of these ranges or need help finding your right size, please contact us and we will be happy to assist you.

• Please note, ring sizes below size 6 and above size 7.5 US will be 'Final Sale.'
• Also note, rings larger than a size 8 may have an additional charge depending on what ring you choose.
• A word to the wise-our eternity bands cannot be resized, so please make sure you have the correct size before ordering.
• If you decide on a thicker ring or eternity band, we recommend that you size up. Please contact us and we will assist you with choosing the correct size based on your finger size.

If your ring doesn't fit the way you would have hoped, contact us and send it back for a free sizing. All we ask is that you pay for shipping whether you are located in the US or abroad.

Yes, all earrings listed on our website are sold as a set of two.

If you are interested in purchasing a single earring, please contact us.

Please note, any earring sold as a half pair will be "Final Sale" and cannot be returned or exchanged.

All our hoop earrings are crafted with an intentionally designed angled post back to ensure it sits comfortably and elegantly on your ear.

The front of the hoop is angled slightly away from your face for a more flattering look, while the back is closer to your neck for a comfortable fit.

As everyone's anatomy is unique, we encourage you to try both orientations to determine which one looks and feels best for you.

Yes, all of our post back earrings come with either 14K or 18K gold earring backs depending on the piece.

You may also request guardian earring backs at an additional charge.

In the realm of jewelry repairs, each piece is subject to a case-by-case evaluation. For many minor concerns—whether it's the replacement of a misplaced gemstone or the rejuvenation of your piece through expert cleaning and polishing—the cost of service often falls solely on the shipping charges.

Should your beloved item require more extensive repairs, rest assured, we shall seek your consent for any additional costs before proceeding.

To initiate a repair request, kindly reach out by clicking here.

Please note, if you have made your purchase through our online store and subsequently enlist an external jeweler for repair services, we regretfully cannot endorse the quality of their craftsmanship. Furthermore, this may compromise eligibility for our own complimentary repair services in the future.

Kindly note, if you have made a purchase through one of our retailers, please contact them to initiate the process.

The art of resizing jewelry is one that demands precision, a skill we are well-versed in. However, it's crucial to understand that not all of our fine jewelry is able to be resized due to their intricate designs.

Additionally, we recommend minimizing the number of resizing operations for any given piece to ensure its enduring quality.

To initiate a resizing request, please contact us.

Please note, if you have made your purchase through our online store and subsequently enlist an external jeweler for resizing services, we regretfully cannot endorse the quality of their craftsmanship. Furthermore, this may compromise eligibility for our own complimentary repair services in the future.

Kindly note, if you have made a purchase through one of our retailers, please contact them to initiate the process.

Bring back the radiant glow of your cherished pieces through our complimentary cleaning and polishing service. Designed to bring new life into the gemstones and precious metals.

All we ask is for you to cover the shipping costs.

This applies to both our domestic and international clients.

To initiate the process, please contact us.

In the unfortunate event that a gemstone becomes damaged or lost, our gemstone replacement service is here to help.

We offer free replacement for common gemstones, but some more rare or costly gemstones may incur a fee. For truly unique gemstones, we will do our best to find a suitable alternative.

All we ask is for you to cover the shipping costs.

This applies to both our domestic and international clients.

To initiate the process, please contact us.

We offer a 5-day return or exchange for all jewelry purchased through our online store, which begins from the date of delivery.

For our U.S. customers, returns or exchanges are complimentary.

Our 'One of a Kind' items are Final Sale.

For a return or exchange to be approved:

• The tag must remain attached and intact, without any modification or tampering.
• The jewelry must also be in its original condition, free of any signs of wear and packaged in its original packaging.
• Please note that shipping costs, including taxes and duties, are not covered for domestic and international returns or exchanges.

Upon receipt and approval of the item, returns will be credited to the original payment method.

To being the process, click here.

We offer a 7-day return and exchange for our porcelain jewelry trays purchased through our online store, starting from the date of delivery.

In order to be eligible for a return or exchange:

• The item must be in its original condition and the original packaging intact.
• Please note that shipping costs, including duties and taxes, are not covered for domestic and international returns or exchanges.

Upon receipt and approval of the item, returns will be credited to the original payment method.

To being the process, click here.

To ensure the finest experience for our customers in the United States, we offer complementary shipping via FedEx Insured Priority delivery.

An adult signature is required.

Suzanne Kalan cannot be held liable for lost shipments once tracking indicates the package has been delivered.

Domestic Shipping Policy