Craftsmanship

Hand Crafted Jewelry

All of our products are handmade with special attention to detail. We design all of our pieces in-house using a CAD software which then gets printed in wax using our top of the line 3D wax printers. Once the piece has been printed in wax, it then gets sent to our gold casters. This part of the process takes 5-7 business days. Once the casting is returned to us, it then goes through quality control to ensure the gold cast has passed our quality check. 

After quality control, it goes to our diamond setters where all the stones are hand set. After all the setting is complete, it is then cleaned and polished. 

Once the piece is finished, it goes through one last quality check to make sure that nothing has been overlooked and that no mistakes have been made. After its final check is complete, it is wrapped up in our signature packaging and sent to our shipping department to be packed up and sent to you!

This whole process can take between 1-2 weeks. For most complex items, it can take anywhere between 2-4 weeks.

We do our best to keep casting in stock of our bestselling pieces and do have a lot of finished items in stock. If there is a specific date an item is needed by, please contact us by email at info@suzannekalan.com or you can call us at +1.818.885.6400. We will then check stock and give you an exact ETA. 

Our hours are Monday through Friday from 8:00 am to 4:30 pm, PST.